Privacy Policy

Akaian values your privacy and is transparent about data collection and usage. This policy covers how we handle information when you visit or purchase from our website.

Information We Gather

We collect personal data to process purchases, enhance your experience, and provide customer support.

Device Information

We automatically gather device information to optimize website performance through cookies and tracking tools, including browser details, IP addresses, visited pages, and site interactions. This data is shared with Shopify, our e-commerce platform.

Purchase Data

When ordering, we collect necessary transaction details like your name, addresses, contact information, and payment data, which is securely processed through Shopify.

Customer Support

We retain correspondence when you contact us to provide assistance and resolve issues.

Age Restrictions

Our site isn't intended for users under 13. We don't knowingly collect children's data and will remove any such information immediately upon discovery.

Data Sharing Practices

We only share information with trusted business partners like Shopify, and may disclose data when legally required or to protect our rights. Shopify runs our online store. You can view their Privacy Policy here.

Marketing & Website Analytics

We utilize services like Google Analytics and advertising platforms to understand user behavior and deliver targeted ads through anonymous browsing data. You can opt out through Google, Facebook, and DAA services.

You can opt out of some of these services here:

How We Use Your Information

Your information helps us:

Complete and deliver orders
Process payments securely
Send transaction confirmations and marketing (when consented)
Enhance website functionality

We comply with privacy regulations including GDPR and CCPA. See our "Do Not Sell" policy for additional opt-out information.

Your Rights

California residents and others in applicable jurisdictions can request data access, corrections, deletions, or designate representatives to act on their behalf. Contact us to exercise these rights.

To exercise any of these rights contact us.

Cookie Information

We use cookies to improve browsing experiences - some remember preferences while others help us analyze site usage. You can manage cookie settings in your browser, though this may affect functionality.

The policy includes detailed tables of functional cookies (for checkout, cart management, customer authentication) and analytics cookies (for tracking and reporting), with durations ranging from session-only to 2 years.

Cookies Needed for the Functioning of Akaian

Name	Function	Duration
_ab	Used in connection with access to admin.	2y
_secure_session_id	Used in connection with navigation through a storefront.	24h
_shopify_country	Used in connection with checkout.	session
_shopify_m	Used for managing customer privacy settings.	1y
_shopify_tm	Used for managing customer privacy settings.	30min
_shopify_tw	Used for managing customer privacy settings.	2w
_storefront_u	Used to facilitate updating customer account information.	1min
_tracking_consent	Tracking preferences.	1y
c	Used in connection with checkout.	1y
cart	Used in connection with shopping cart.	2w
cart_currency	Used in connection with shopping cart.	2w
cart_sig	Used in connection with checkout.	2w
cart_ts	Used in connection with checkout.	2w
cart_ver	Used in connection with shopping cart.	2w
checkout	Used in connection with checkout.	4w
checkout_token	Used in connection with checkout.	1y
dynamic_checkout_shown_on_cart	Used in connection with checkout.	30min
hide_shopify_pay_for_checkout	Used in connection with checkout.	session
keep_alive	Used in connection with buyer localization.	2w
master_device_id	Used in connection with merchant login.	2y
previous_step	Used in connection with checkout.	1y
remember_me	Used in connection with checkout.	1y
secure_customer_sig	Used in connection with customer login.	20y
shopify_pay	Used in connection with checkout.	1y
shopify_pay_redirect	Used in connection with checkout.	30 minutes, 3w or 1y depending on value
storefront_digest	Used in connection with customer login.	2y
tracked_start_checkout	Used in connection with checkout.	1y
checkout_one_experiment	Used in connection with checkout.	session
checkout_session_lookup	Used in connection with checkout.	3w
checkout_session_token_<<token>>	Used in connection with checkout.	3w
identity-state	Used in connection with customer authentication.	24h
identity-state-<<token>>	Used in connection with customer authentication.	24h
identity_customer_account_number	Used in connection with customer authentication.	12w

Reporting and Analytics

Name	Function	Duration
_landing_page	Track landing pages.	2w
_orig_referrer	Track landing pages.	2w
_s	Shopify analytics.	30min
_shopify_d	Shopify analytics.	session
_shopify_s	Shopify analytics.	30min
_shopify_sa_p	Shopify analytics relating to marketing & referrals.	30min
_shopify_sa_t	Shopify analytics relating to marketing & referrals.	30min
_shopify_y	Shopify analytics.	1y
_y	Shopify analytics.	1y
_shopify_evids	Shopify analytics.	session
_shopify_ga	Shopify and Google Analytics.	session
customer_auth_provider	Shopify analytics.	session
customer_auth_session_created_at	Shopify analytics.	session

Do Not Track

While browsers may send "Do Not Track" requests, our website doesn't currently respond to these signals.

Policy Changes

We may update this policy periodically to reflect legal or operational changes. Please review occasionally for updates.

Questions or Concerns?

For privacy questions or concerns, contact us during business hours (Monday-Friday, 9 AM-5 PM EST), we respond within 24 hours. We're committed to providing a trustworthy, thoughtful shopping experience from browsing through delivery.

Akaian

Open Monday - Friday

9AM - 5PM EST

Company Name: ECOMG LLC

EIN: 301373855

Email: support@akaian.com

Phone: +19785844283

Address: 31 Nashua Rd, North Billerica, MA 01862, USA

We aim to respond within 24 hours during our business hours.