Billing Terms and Conditions
This document establishes the billing terms and payment protocols for purchases made at Akaian.
1. Accepted Payment Methods
We accept the following secure payment methods for your convenience:
- American Express
- Diners Club
- Discover
- Mastercard
- Visa
All transactions are processed in USD.
2. Payment Terms
- Immediate Payment: Payment must be completed in full at the time of checkout.
- Order Confirmation: Your order is considered final only once payment has been successfully verified and received.
- Non-Payment: If a payment is declined or fails to process, the order will be automatically cancelled.
3. Pricing and Taxes
- Currency: All prices listed on our website are in US Dollars (USD).
- Price Adjustments: We reserve the right to modify product pricing at any time without prior notice.
- Total Cost: The final checkout price includes the item cost plus any applicable taxes and shipping fees.
4. Security and Privacy
- Data Protection: We utilize industry-standard SSL encryption and trusted payment gateways to ensure your financial information is kept secure.
- No Storage: Akaian does not store or retain your full credit card details on our servers.
5. Refunds and Disputes
- Refund Policy: Any potential refunds are processed according to our Return & Refund Policy.
- Chargebacks: We strongly encourage you to contact our support team at support@akaian.com regarding any billing discrepancies before filing a dispute with your bank. We reserve the right to challenge invalid chargeback claims.
6. Fraud Prevention
- Order Review: To protect our customers, we reserve the right to cancel or suspend any order that is flagged as potentially fraudulent.
- Verification: High-value orders may require additional verification before processing.
7. Contact Us
If you have any questions regarding these Billing Terms, please contact our customer support team.
Store Name: Akaian
Address: 31 Nashua Rd, North Billerica, MA 01862, United States
Email: support@akaian.com
Phone: +19785844283
Customer Support Timings:
9:00 AM - 5:00 PM EST, Monday - Friday (Closed Weekends)
We aim to respond to all inquiries within 1 business day.