Payment Policy
At Akaian, we aim to provide a secure and convenient checkout experience for all customers. Please review the following details regarding accepted payment methods, billing procedures, and related guidelines.
Accepted Payment Methods
We accept the following payment options for all orders placed on our website:
- Visa
- Mastercard
- American Express
- Diners Club
- Discover
All payments are processed in USD.
Payment Processing
Your payment will be charged immediately upon placing an order.
Once the payment is successfully processed, you will receive an email confirmation containing your order details and receipt.
If a payment fails or is declined, the order will not be processed. We recommend verifying your billing information or contacting your bank for further assistance if you experience any issues during checkout.
Billing Information
Customers must ensure that all billing details provided at checkout are accurate and up to date.
Incorrect or incomplete billing information may result in processing delays.
Akaian reserves the right to request additional verification if suspicious or inconsistent billing activity is detected.
Currency
All transactions on our website are processed in USD.
If you are using an international payment method, your bank or payment provider may apply currency conversion rates or additional fees. These charges are outside our control.
Order Confirmation
Once your payment is approved, you will receive:
An order confirmation email
A receipt outlining the total amount charged
Instructions for tracking your order once it ships
If you do not receive a confirmation email within a few minutes, please check your spam or promotions folder, or contact us for assistance.
Payment Security
We use secure payment gateways and advanced encryption technology to ensure your financial information is protected at all times.
Akaian does not store or have access to your full payment details, credit card numbers, or passwords.
Refunds to Original Payment Method
Approved refunds will be issued back to the original payment method used during checkout.
Depending on your bank or payment provider, it may take several business days for the refund to appear in your account.
Issues With Payments
If you encounter any problems during checkout or suspect an unauthorized charge, please contact our support team immediately. We will help resolve the issue as quickly as possible.
Contact Us:
Store Name: Akaian
Registered Business Name: Bracca Time Inc
Employer Identification Number (EIN): 994127907
Business Address: 31 Nashua Rd, North Billerica, MA 01862, USA
Email: support@akaian.com
Phone Number: +1 978-584-4283
Customer Support Hours: 9:00 am to 5:00 pm Between Monday to Friday
Timezone: (GMT-05:00) Eastern Standard Time (New York)
